All of our food is donated by churches, schools, the public and businesses. We sort, store and make it available to our clients at various venues around the City on different days of the week.
We have many Referral Agents who issue vouchers for Basics Bank to people in need when they think it is appropriate. Social workers, health visitors, doctors, community workers, shelters, drop-ins, charities, churches, and many others use our vouchers to give help to those they work with. We are not a direct access project, so a client needs a valid voucher from a referral agent before we can help them.
When someone attends a Basics Bank food venue they are given a warm welcome and offered a drink and a chat while their food parcel is made up. They are asked a few questions about any dietary restrictions or allergies as well being given a few basic choices. There will be enough food in the parcel for 5 days worth of food for everyone recorded on the client’s voucher.
There will be a mix of tins, jars and packets of food in each person’s parcel, as well as bread and fresh fruit and veg when we have it available. Clients are encouraged to bring their own stout bags where possible and to have arranged their own means of transporting their food home.
While we are a Christian Mission and want everyone to know about the love and opportunity that Jesus has for them, we are committed to providing this practical help and assistance of food and clothes with no strings attached. We serve anyone of any background, belief or outlook with no obligation and we are happy to do so.